Terms & Conditions Policy

1. DATA – All the data published in this schedule is subject to change without notice.
2. MINIMUM ORDER CHARGE (DOMESTIC CUSTOMERS)  – $100 (Exceptions made for eCommerce orders.) 
3. MINIMUM ORDER CHARGE (INTERNATIONAL CUSTOMERS) – $200
4. SHIPMENTS – All shipments are EXWORKS Linemaster Docks, Woodstock, CT USA. 
5. TERMS OF PAYMENT
   1. DOMESTIC SALES – Net 30 Days (U.S. Funds). Visa, Mastercard, Discover, Amex Accepted.
   2. FOREIGN SALES – By Wire (US Funds) plus a $50 Bank and Handling Fee. Visa, Mastercard, Amex & Discover accepted. The $50 Bank and Handling Fee is waived on orders over $2,000 USD. 
6. TAXES – Any applicable taxes are added in addition to the prices and terms stated.
7. ONE YEAR WARRANTY
   1.  Linemaster Switch Corporation warrants each new product against factory defects in material and workmanship for one year after the date of purchase. The owner of the equipment will be responsible for removing and returning any defective unit(s), prepaid to Linemaster Switch Corporation. Linemaster Switch Corporation will repair, replace or credit defective product without charge as its option. All transportation charges must be borne by Linemaster Switch Corporation. If the products are not defective the customer may be held responsible for transportation charges. Exclusions from this warranty are abuse, to the finish and any condition(s) determined by Linemaster Switch Corporation to have been caused by abnormal use or service. This warranty shall not apply to any Linemaster Switch Corporation product that has been improperly installed or altered from its original state. 
   2. Linemaster Switch Corporation reserves the right to discontinue or change specifications, designs, or materials on standard catalog items without notice consistent with sound engineering principles and modern practices, such that fit, form and function are not significantly altered. Changes made to custom special items will be communicated to all customers. 
   3. IMPORTANT: Any product that was not Regulatory Compliant at the time of shipment cannot be returned to Linemaster Switch Corporation for stock rotation. 
8. COMPANY POLICY ON SPECIALS (Custom Foot Switches) :
   1. Any model not listed on our price sheet is a special.
   2. Specials are handled only by OEM Accounts.
   3. Note: Specials are products that are modified in any way from the standard catalog specifications. 
9. SCHEDULED ORDER POLICY (BLANKET ORDERS):
   1. Scheduled orders must be at least 100 units. 100-199 units must be scheduled for delivery within 6 months. A complete release schedule is required with the purchase order.
   2. 200+ units to be scheduled for delivery within 12 months. A complete release schedule is required with the purchase order.
10. ORDER CANCELATION POLICY (BLANKETS AND/OR REGULAR FOR STOCK OR CUSTOM SWITCHES) 
    1. Orders may be canceled only with Linemaster’s written approval.
    2. Cancellation charges may apply based on the status of the order at the time the cancellation request is received:
    3. Before production or material procurement: No charge, or an administrative fee at Linemaster’s discretion.
    4. After materials have been ordered or production has begun: Customer is responsible for all costs incurred, including purchased materials, labor, engineering, and administrative expenses, with a minimum cancellation charge of 25% of the order value.
    5. Completed or custom products: Orders may not be canceled. The customer is responsible for 100% of the order value.
11. COMPANY POLICY ON RETURNED MERCHANDISE:
    1. Return of properly filled stock orders will be allowed only with the consent of Linemaster Switch Corporation and with an authorized Returned Goods Number. 
    2. If contents of permitted returns are in perfect condition a re-handling fee of 25% is applied. 
    3. If contents of permitted returns are NOT in perfect (resalable) condition, repair charges will be made in addition to the re-handling charge. 
    4. Specials and Potentiometer Switches are not returnable unless for warranty rework or if authorized by Linemaster Switch Corporation. 
    5. Misrepresentation or excessive claims against this warranty may be prohibited at the discretion of Linemaster Switch Corporation. 
    6. Any specialty rework will need to be negotiated with the designated company representative. 
    7. If the product is in a medical application, a certificate of decontamination may be necessary prior to receiving the return. 
12. CERTIFICATE FEES 
    1. A $35 fee will apply for each Quality Certificate that is requested, including, but not limited to, Certificates of Compliance, REACH, RoHS and Certificates of Approval. 
    2. Certificates of Origin on Products MADE IN THE UNITED STATES OF AMERICA, that quality for USMCA preferential duty treatment if exported to Mexico and/or Canada will be provided upon request at the time of Purchase Order entry. 
    3. If additional Quality Certifications or paperwork are required, additional fees may apply. 
13. EXPEDITE POLICY 
    1. Customers will be notified if additional Expedite Fees (above the initial 20%) are required by Linemaster Switch Supply Chain or if Linemaster Switch needs to schedule overtime to support the Expedite. 
    2. The Expedite Process may take up to 7-10 business days before a new tentative ship date will be provided. 
14. There are no warranties, expressed or implied (including any implied warranties of merchantability or fitness), which extend beyond this warranty period. Loss of use of the product, loss of time, inconvenience, commercial loss, or consequential damages is not covered.

Indemnity Clause

Buyer shall indemnify, defend and hold Supplier and its respective officers, directors, employees and agents harmless from and against all damages arising out of, in connection with, or resulting from any claim or allegations with respect to (1) written and graphic content used in connect with the marketing, sale and/or distribution of the Product, including any product labels, inserts, stickers, or promotional materials, advertisements, and websites, except to the extent caused by or attributable to the acts of the Supplier; (2) damage, change or modification of the Product by anyone other than Supplier, it’s employees, agents, contractors, licensees, or invitees; (3) any material breach by the Buyer of the terms of purchase set forth on this website and in related purchase and sale documentation; (4) negligence or willful misconduct of Buyer or it’s agents or employees; and (5) any claim of infringement by the product of the trademarks or intellectual property rights or trade secrets of a third party other than those arising from the portions of the Product created solely by the Supplier. 

Supplier shall not be liable for any claim for damages or alleged claims that arise from changes or modifications made to the product by the Buyer or Buyer’s representatives. Supplier shall not be liable for any claim or damages or alleged claims or damages that arise from the use of the Product for any particular machine or device. In no event shall Supplier be liable for loss of profits or business, consequential, special, and indirect or punitive damages, nor for claim’s resulting directly or indirectly from circumstances beyond Supplier’s reasonable control. 

SUPPLIER HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SUPPLIER MAKES NO ADDITIONAL WARRANTY THAT THE PRODUCT IS SUITABLE FOR BUYER’S NEEDS, WILL PERFORM TO ANY SPECIFIC PERFORMANCE LEVEL OR FUNCTION, WILL BE COMPATIBLE WITH ANY PARTICULAR EQUIPMENT THAT IT IS USED IN CONJUCTION WITH.