Our On-Site Training Program gives customers a clear look at how Linemaster works from the inside out. This session guides teams through our process, our technologies, and the collaboration that takes place between sales, engineering, and product development. The goal is simple. Create an open environment where visitors can ask questions, exchange ideas, and learn directly from the people who design our customers foot and hand control solutions. These sessions can take place at your facility or at Linemaster, depending on what works best for your team.
What We Cover
These on-site sessions are tailored to the team attending. Below is an overview of the core topics covered during your session.
Company Overview
A walkthrough of Linemaster’s background, mission, and core values. We cover our history, our commitment to quality, and how our products have evolved across medical, and laboratory environments.
Innovation Center, Testing, and Design
A guided look at how the Innovation Center supports collaboration and rapid prototyping. Attendees will see our testing equipment, documentation process, and standards such as lifecycle testing to one million cycles and IPX8 water testing in compliance with IEC and ISO guidelines. We also outline how we approach performance, durability, and customization across all foot control designs.
Wireless Systems, Bluetooth, R/F and Cybersecurity
An overview of how our wireless technology works. We explain transmitter and receiver systems, BLE and RF communication, pairing configurations, and the security measures that protect against interference or data concerns. No patient or network information is ever at risk when using our system.
Illumination and Haptic Response
An overview of advanced features that support operator awareness and improve user control. This includes lighting for visibility, haptic response for real time feedback.
Engineering, Marketing, and Product Development Collaboration
Our on-site sessions highlight how Engineering, Marketing, and Product Development work together to support every stage of a customer project. Engineering explains how designs are created, tested, and validated. Product Development outlines how new technologies and features move from concept into production. Marketing provides clarity around product positioning, customer communication, documentation, and how we support your team throughout the lifecycle of your project.
This combined overview gives visitors a full picture of how ideas move through our organization, how decisions are made, and how each department contributes to building a safe, reliable, and compliant foot control.
Key Takeaways
Teams leave the session with the following benefits.
Meet Your Training Team
Your session is led by members of our engineering and sales team. Each person brings experience that helps create a clear and approachable learning environment. Training team members may vary depending on scheduling and the needs of the group.
Sean Lewis
Director of Engineering
Sean has more than fifteen years of experience in product development, engineering governance, and cross functional technical operations. His background in metal fabrication, including machining, forming, welding, and inspection, provides a strong manufacturing foundation that supports his approach to design and process optimization. Sean holds a bachelor’s degree in mechanical engineering, an MBA with a manufacturing concentration, and an MSOL. He is a Certified SolidWorks Expert with advanced capability in CAD, rendering, simulation, and rapid prototyping. Sean also specializes in DFMEA and PFMEA risk management practices and is the holder of several foot switch design and utility patents.
William Chan
Chief Electrical Design Engineer
Bill has more than thirty four years of experience in high speed digital and analog electronic system architecture and hardware circuit design across the medical and security industries. He has been with Linemaster for over sixteen years and serves as the primary technical contact for customer electrical requirements and application specific solutions. He is best known for his wired and wireless low power digital and analog circuit designs, PCBA development, and cybersecurity focused hardware work.
Christian D. Smutnick
Applications Engineer
Christian has fifteen years of experience in manufacturing and three years with Linemaster. He works with customers to identify solutions that meet their technical requirements while using existing designs and components whenever possible. This supports faster lead times and cost effective options without affecting performance.
Paul Leite
Sales Manager
Jimmy Logsdon
Southeast Regional Sales Manager
Dan Twiss
Regional Sales Manager
Hans Pastoetter
International Sales Manager
Customize Your Session
Every session is shaped around the group attending. Before the visit, our team connects with you through a kickoff meeting or an email exchange to understand what you want to focus on. This helps us outline the session in a way that reflects your goals and the stage your project is in. When scheduling, you can let us know:
- What technologies you want to explore
- What challenges your team is facing
- What stage of product development your project is in
- Any specific wireless, testing, design, or documentation topics you want covered
This information helps us build a session that supports the areas most important to your team.
Schedule Your On-Site Training
Use the form on this page to request a date. Our team will follow up to confirm availability, finalize topics, and prepare your custom session.
Additional Information
Some sessions may include a lunch portion, depending on scheduling and the needs of the group. This is optional and may vary by visit. The focus of the program remains centered on education, learning, and a clear look at our process.