Customer Service & HR Administrative Assistant (Part-Time
Job Overview
Responsibilities & Duties
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- Provide professional customer service support via phone, email, and in person
- Process customer inquiries, orders, and related documentation
- Maintain accurate customer and employee records
- Assist with HR administrative tasks including scanning and filing
- Enter and maintain data within the company ERP system
- Prepare reports, spreadsheets, and correspondence using Microsoft Office products
- Coordinate with internal departments to ensure timely response to customer and employee needs
- Support general office administrative duties as assigned
Additional Information
Reports To: Human Resources
Qualifications:
- Previous customer service experience required
- Experience using Microsoft Office products, including Word, Excel, Outlook, and Teams
- Experience working with an ERP system required
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to maintain confidentiality and professionalism
- High school diploma or equivalent required; additional administrative or HR experience preferred
Education and Experience:
Physical Requirements: <ul> <li>Ability to stand or sit for extend periods of time.</li> </ul>