Application Engineering
- Application Engineers with a combined 65 years of experience
- Unmatched ability to suggest proper foot control for customers’ needs
- Second-to-none in offering custom products
- Daily interface between customers and vendors
- Agency expertise (UL, CSA, CE, WEEE, RoHS, FDA)
Customer Services
- Customer Service Representatives with a combined 55 years of experience
- Estimated 110,000 hours of direct inteface with customers
- Servicing accounts worldwide
- Defined and dedicated territories to establish a rapport with the customer
- Direct human interface
- Real-time data availability
- Most technical questions are answered on your first call
Information Technologies
- 4 MIS Technicians with more than 90 years of combined experience
- 2 IT Programmers
- 1 MIS Manager
- 1 Graphic Design / PC Programmer
- Custom Web design for ease of browsing & navigation
- Ability to generate product sheets for customers in PDF or hardcopy formats
- Custom E.R.P. System (Mfg. software)
- Fully-integrated system which provides timely delivery and instant answers
