Application Engineering

  • Application Engineers with a combined 65 years of experience
  • Unmatched ability to suggest proper foot control for customers’ needs
  • Second-to-none in offering custom products
  • Daily interface between customers and vendors
  • Agency expertise (UL, CSA, CE, WEEE, RoHS, FDA)

Customer Services

  • Customer Service Representatives with a combined 55 years of experience
  • Estimated 110,000 hours of direct inteface with customers
  • Servicing accounts worldwide
  • Defined and dedicated territories to establish a rapport with the customer
  • Direct human interface
  • Real-time data availability
  • Most technical questions are answered on your first call

Information Technologies

  • 4 MIS Technicians with more than 90 years of combined experience
  • 2 IT Programmers
  • 1 MIS Manager
  • 1 Graphic Design / PC Programmer
  • Custom Web design for ease of browsing & navigation
  • Ability to generate product sheets for customers in PDF or hardcopy formats
  • Custom E.R.P. System (Mfg. software)
  • Fully-integrated system which provides timely delivery and instant answers